Code Enforcement

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1. Does City Code Enforcement investigate and initiate code violation cases only on complaints received from citizens?
2. Can a person remain completely anonymous when reporting a code violation complaint?
3. Can a person file a complaint online or after hours?
4. Does Code Enforcement staff meet with Neighborhood Associations or other Organizations?
5. Does Code Enforcement also enforce Ordinances that pertain to violations found on the side or rear yard of private properties?

Community Development Block Grant

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1. What is the Community Development Block Grant (CDBG) Program?
2. How does the city receive CDBG funds?
3. What type of projects are eligible to receive CDBG funding?
4. What are some of the program requirements?
5. Who determines what projects will be funded each year?

First-Time Home Buyers (HOME)

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1. Do I have to purchase a house within the Pensacola city limits?
2. Can I purchase a new home under this program?
3. How does the program help me to purchase a home?
4. What is the maximum purchase price?
5. Does this program help me pay the monthly mortgage?
6. Are there funds currently available under this program?

First-Time Home Buyers (SHIP)

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1. How do I apply for the State Housing Initiatives Partnership (SHIP) Program?
2. Do I have to find a house in Escambia County?
3. How does the program help me purchase a home?
4. Does this program help me pay the monthly mortgage?
5. Are there funds currently available under this program?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Marine Fisheries Hatchery & Enhancement Center

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1. What is the purpose of a Marine Fisheries Enhancement Center?
2. Where does the money for the Center come from?
3. What will the $18.7 million designated for a Marine Fisheries Enhancement Center project be used for?
4. What happens after five years?
5. Can the money be used for something else?
6. $1 billion was set aside for early restoration projects but only $627 million was proposed for the 44 Phase III projects – what happened to the other money?
7. Shouldn’t we focus more on the quality of our local fish habitat before we spend money on a hatchery?
8. Where will the fish be released?
9. Will the University of West Florida have a role in the hatchery?
10. How did Bruce Beach get picked as the site for the proposed hatchery?
11. Are there other forms of development better suited to Bruce Beach?
12. Would other development generate more revenue for the City?
13. What type of fish will be raised at the Enhancement Center?
14. How do we know that stocking of marine sport fish will be effective?

Pensacola Fire Department

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1. How can we get a fire truck to attend a function that we are holding?
2. Can the fire department fill my pool?
3. Does the fire department offer CPR/First Aid courses?
4. Can I burn leaves and/or grass clippings in the city limits?
5. How many fire stations do we have in the city limits?
6. What does it mean when my smoke detector chirps?
7. When reporting a FIRE emergency, what do I tell the dispatcher?

Public Records

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1. What is the Public Records Act?
2. What is a public record?
3. How do I make a Public Records Request?
4. How quickly must the City provide the requested records?
5. Are there any fees or special charges for Public Records Requests?
6. What types of records are exempt from the Public Records Act?

Section 8 Rental Assistance Program

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1. What is the Section 8 Housing Choice Voucher Program?
2. What are the eligibility guidelines to qualify for assistance?
3. How much rent does the family pay?
4. Will the housing agency pay all of my utilities?
5. Where do families on the Section 8 Program live?
6. What is the goal of the Section 8 program?
7. How does a rental unit qualify under the program?
8. How do I find a rental unit?
9. How long will it take before I can move into a unit after I am given my voucher?
10. How will I know when I can move in?

Stormwater

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1. What is stormwater runoff?
2. What is the purpose of the stormwater utility fee charge?
3. How are current stormwater programs funded?
4. What benefits will the program provide to property owners in Pensacola?
5. Are there ways to reduce the fee?
6. Who will pay the stormwater utility fee?
7. Does the utility fee apply to all property owners in the City of Pensacola?

Stormwater Assessment

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1. Why was I sent a notice?
2. How much money will the city collect from this assessment at the $68.43 per year 2012 fiscal year proposed rate?
3. How will this money be spent?
4. Is Escambia County involved in this program?
5. What is an equivalent stormwater unit (ESU)?
6. What is an impervious surface?
7. How much will each residential property be charged?
8. How much will commercial properties pay?
9. I don't think my parcel should be charged a fee. How can I have it reviewed?

Stormwater Mitigation Credit & Adjustment

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1. What are mitigation credits?
2. Who is eligible for a mitigation credit?
3. There is a pond on my property, but it is overgrown with vegetation. Is it eligible for a credit?
4. What is a stormwater mitigation facility?
5. Construction of a pond was required as a part of the permit for development of my property, but is now maintained by the city. Is it eligible for a mitigation credit?
6. What activities does the city's Stormwater Management Program include?
7. Have any properties qualified for mitigation credits?
8. What are adjustments?
9. What type of stormwater attribute might lead to the granting of an adjustment to the assessment?
10. How can I get additional information on the city's Mitigation Credit and Adjustment Policy?

Stormwater Utility Fees

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1. What is a stormwater utility fee?
2. How is the fee assessed?
3. What is an equivalent stormwater unit?
4. What is the charge per equivalent stormwater unit?
5. How will the stormwater utility fee be billed and collected?
6. Is the stormwater utility fee a tax?
7. Will a small house pay the same as a large house?
8. Are commercial properties charged a fee?
9. What will the new money generated by the fee pay for?